We aim to deliver all Standard UK orders within 3 - 5 days, Monday - Saturday (excluding bank or public holidays). We will contact you by email as soon as your item has been dispatched. This email will allow you to track the progress of your delivery.
A signature is requested on delivery and if you are not in when our courier first tries to deliver they will leave a card and attempt to deliver your parcel two more times. Please follow the instructions on the card left by the courier to arrange redelivery. Alternatively when you place your order online you may request that your parcel be left with a neighbour or in a safe place ensuring that it is delivered to you on the first attempt.
We package our china extremely carefully, however in the highly unlikely event that your china was to arrive damaged please contact us and we will happily refund the full cost of your purchase or send a free replacement
Please contact Tara for international delivery quotes: firstname.lastname@example.org or 07989 542244. Payment for products and delivery services is to be made in pounds sterling (£).
Where you have requested delivery to an EU address, the price paid for the product and the delivery service will include UK VAT. You will be responsible for the payment of any local import duties on receipt of your parcel.